# getbitsy.ai — The Agentic Hospitality OS > getbitsy.ai is an AI-Operated Booking Engine + Property Management System (PMS) for independent hotels. It replaces middleman OTAs (Booking.com, Expedia) with a 5%+1% commission model where 1% flows back to operators as on-chain rewards. Five autonomous AI agents run the property: Bitsy (concierge), Marina (operations), Sage (revenue), Argus (registration & verification), and Hermes (protocol verification). Built on the BHERMES Protocol — a sovereign Web3 hospitality stack with cross-chain tokens, Soulbound Reputation Tokens, and IoT-verified billing. ## Core proposition - **Direct Booking Engine** with no middleman — guests book hotels directly, hotels keep 94% of revenue - **Hotel AI Agents** run 24/7 — concierge, ops, revenue, verification — no human touchpoints required - **Middleman-Free Hospitality** — no Booking.com, no Expedia, no SaaS subscriptions - **Token Rewards** — 1% of every booking flows back to top-performing hotels as $HERMES - **Soulbound Reputation** — guests build a portable, privacy-first trust profile across hotels - **IoT Material of Attested Truth (M.O.A.T.)** — Smart Trays, Smart Fridges, mattress sensors trigger autonomous billing ## Documentation - [Whitepaper (PDF)](/hermes-protocol-whitepaper.pdf): Full BHERMES Protocol technical paper - [Whitepaper (Markdown)](/whitepaper.md): Plain-text protocol spec - [Why getbitsy](/why-getbitsy): ROI calculator and competitor comparison - [Protocol page](/protocol): Live on-chain stats, token contracts, governance - [Documentation hub](/docs): Aggregated technical reference - [Sitemap](/sitemap.xml): All public routes ## AI Agents - [Hotel AI Agents — index](/agents): Compare all 5 agents at a glance with competitor flaws - [Bitsy](/agents/bitsy): GPT-5.2 24/7 hotel AI concierge — vendor-aware, age-gated, 3D avatar — vs Mews Chatbot / Asksuite / Quicktext - [Marina](/agents/marina): Hotel operations & restock AI — IoT-verified, staff briefings, restock forecasting — vs RoomRaccoon / Mews Operations / Hotelkit - [Sage](/agents/sage): Hotel revenue & dynamic pricing AI — A/B experiments, intent-based pricing, GPT-5.2 strategy reports — vs Duetto / IDeaS / RoomPriceGenie - [Argus](/agents/argus): Hotel onboarding AI — split-panel chat, AI photo enhancement, GPT-5.2 Vision categorization — vs Booking.com extranet / Cloudbeds / Mews onboarding - [Hermes](/agents/hermes): Autonomous hotel verification — 4-dimension scoring, auto-approve/review/reject, mints HOTEL SBT — vs Persona / Onfido / manual KYB ## Comparisons (head-to-head) - [Compare index](/compare): All side-by-side comparisons in one place - [getbitsy.ai vs Booking.com](/compare/booking-com): 5%+1% commission vs 15-25% OTA take · keep guest data + loyalty - [getbitsy.ai vs Expedia Group](/compare/expedia): Direct booking vs Hotels.com / Vrbo / Trivago bundling - [getbitsy.ai vs Mews](/compare/mews): All-in-one stack vs €8-15 per-room PMS subscription - [getbitsy.ai vs Cloudbeds](/compare/cloudbeds): Commission-only model vs $200-500/month per property ## Public Trust Layer - [Trusted Guest Badge](/trusted/): Zero-PII shareable reputation badge — proves age + clean stay record - [Door Verifier PWA](/verify-badge): Mobile scanner for bars/clubs/events to verify guest badges - [Venue Partner Program](/verify-badge/venue): Bars register to attribute scans toward guest trust scores ## API Endpoints (selected) - `GET /api/public/protocol-stats`: Live protocol-wide stats (hotels, bookings, SBTs minted, revenue) - `GET /api/hotels/public/list`: All listed hotels with hero photos - `GET /api/trusted-guest/public/{handle}`: Public Trusted Guest badge data (zero PII) - `GET /api/venue-partners/stats/{handle}`: Aggregated venue trust count for a badge handle - `GET /api/faucet/info`: $HERMES testnet faucet info on Base Sepolia ## Tech stack - React 19 + Tailwind + Shadcn UI on the frontend - FastAPI + MongoDB + GPT-5.2 (Emergent LLM) on the backend - Solidity contracts on Base Sepolia · Ethereum Sepolia · Arbitrum Sepolia - LayerZero V2 OFT for cross-chain $HERMES - Pimlico (ERC-4337) for gasless guest wallets ## License & contact - Open protocol — operator-owned data - Contact: hello@getbitsy.ai - GitHub: https://github.com/getbitsy